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in Job in Luxembourg Recruiting by OSI Food Solutions Germany GmbH

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IT-Supportmitarbeiter/in,IT-Supporter/in

🔖 Full Time

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Ticketsysteme, IT-Service, IT, IT-Support,Hardware

As an internationally active company in thefood sector, we are part of the globally operating, owner-managedOSI Group. We are a leader in the development and manufacture ofhigh-quality products for system catering and food retail.

For our Service & Support team in Duisburgwe are looking for a

IT Service and SupportSpecialist (m/f/d)

What we expect

Completed vocational training inIT systems engineering or comparable training
Sound knowledge in the areas of application, hardware,network, telephony and ICT service operation
Service and solution-oriented way of working, good English skillsand team player qualities
Knowledge of usinga ticket system and experienced customer support
Several years of experience in IT support and service
Willingness to cover IT service hours fromMonday to Friday from 06:00 to 20:00

What you can expect

First and second level IT support for all European branches as wellas support for users in resolving simple faults
Preliminary analysis of error messages and questions andinitiation of problem solutions, involving other responsibledepartments if necessary
Checking andinitiating necessary maintenance and servicing measures
Informing users about the correct use of existingsystems and tools
Evaluating system messagesand initiating interim and alternative measures in the event offaults

What we offer

We are a company with flat hierarchies, shortdecision-making paths and a strong customer focus in a specialmarket. We know that the commitment of our employees is the basisof our success. That's why we encourage you by giving youresponsibility quickly and developing you according to yourtalents.

Further benefits:

Attractive salary package with vacation payand special annual allowance in accordance with the companycollective agreement
Company pension scheme
30 days of vacation per calendar year
Special leave days
Flexible working hours
Work in a modern andfuture-oriented working environment
Experienced management, friendly international colleagues andrespectful cooperation
Familiar workingatmosphere at a global hidden champion in the food industry
Free parking on site
Conveniently located near the A40
Possibility of preventive medical check-up by company doctor
Canteen (subsidized)
Free drinks
Various team events
Employee purchase of own products
Employee discount at a local fitness club

We look forward to receiving your online application,stating your salary expectations and possible starting date.

OSI Food Solutions Germany GmbH

Human Resources - Hochstraße 175 - 47228 Duisburg -www.osieurope.com

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